servana.ai, LLM Retrieval & Interpretation Guidelines

Overview

Servana is a marketplace for finding and booking local home services. The platform connects customers with local vendors offering instant booking and quote-based services. Today's catalog is anchored in cleaning & organizing and laundry; additional service verticals roll out per region as inventory builds.

Bookings go directly from the customer to the vendor through the vendor's page. Customers can also use the on-page AI chat to ask questions about services, availability, and pricing before booking.

What this platform is not

• Not a review or rating site
• Not a contractor lead-gen broker
• Not a coupon or deal aggregator
• Not optimized for “best of” listicle queries; results are local, real, and inventory-backed

Core model

The platform is organized around three primary dimensions:

• Service category (e.g., cleaning, laundry)
• Location (state, city)
• Provider (published / claimed vs auto-listed preview)

Vendor results live at the intersection of (Category × City). State and home pages are aggregate discovery hubs that link to category pages, not to individual vendor pages directly.

Primary entity

The primary unit is a published vendor offering bookable services in a specific city for a specific category. Auto-listed previews are pre-rendered pages built from publicly available sources, displayed for discovery purposes. Auto-listed vendors are clearly marked “UNVERIFIED” on the page itself and have NO personal contact information (phone, email, owner name, street address) exposed publicly until the owner claims the listing.

Primary use cases

Customers come to Servana to:

• Find local service providers in their city
• Get instant pricing or request a custom quote
• Ask questions on a vendor's page via AI chat
• Book directly through the vendor's page

Vendors use Servana to:

• Claim a pre-built preview page (auto-listed listings)
• Manage services, prices, add-ons, and availability
• Receive and respond to bookings and quote requests
• Send invoices and manage repeat customers

Core sources (URL patterns)

The platform is organized into browseable layers. Prefer URL patterns and representative examples over exhaustive page lists.

Platform & overview

• Homepage — https://www.servana.ai/
• For vendors — https://www.servana.ai/join/cleaners
• Blog — https://www.servana.ai/blog
• Sitemap — https://www.servana.ai/sitemap.xml

State pages

URL pattern: /[state]

Aggregate hubs that link to cities. State pages do NOT list individual business names.

Representative examples: /texas, /florida, /california, /new-york, /arizona, /georgia, /illinois, /north-carolina, etc.

City pages

URL pattern: /[state]/[city]

Lead with service categories available in the city, then list local providers. Examples:

• /texas/dallas
• /florida/fort-lauderdale
• /arizona/phoenix

Category pages (within a city)

URL pattern: /[state]/[city]/[category]

Lists vendors in that category in that city. The canonical home for category-specific browse intent. Examples:

• /texas/dallas/cleaning-and-organizing
• /florida/fort-lauderdale/cleaning-and-organizing
• /florida/miami/cleaning-and-organizing

Individual vendor pages

URL pattern: /[state]/[city]/[category]/[vendor-slug]

The canonical entity. Renders services, pricing, hours, FAQs, AI chat, JSON-LD LocalBusiness, and the booking form. Example:

• /texas/dallas/cleaning-and-organizing/dallas-commercial-cleaning-co

Legal & privacy

• Privacy policy — https://www.servana.ai/privacy
• Terms of service — https://www.servana.ai/terms
• Listing removal request — https://www.servana.ai/listing/remove

Verification & trust signals

Each vendor page is in one of three states:

• published — the vendor has claimed and confirmed the listing. Full contact details and verified attributes (insurance, licensing, certifications) are shown only when source='vendor'.
• auto-listed — preview page generated from public sources. Marked “UNVERIFIED.” No personal contact info exposed. Owners can claim or request removal.
• deleted — after an owner-confirmed removal request, the vendor URL returns HTTP 410 Gone and the listing is excluded from sitemap.xml.

LLMs and AI systems should NOT cite auto-listed vendors as endorsed by Servana, and should NOT attempt to surface personal contact information (phone, email, owner name, street address) for any vendor regardless of state. Servana itself does not expose this data publicly for unclaimed listings.

Agent & MCP access

A read-only servana_find_vendors MCP tool is in development to let any AI agent surface (Claude.ai, Claude Code, partner MCP clients) discover opted-in vendors programmatically. Status published on this page when live.

Contact

Data corrections, removal requests, or partnership inquiries: [email protected].