Question 1

What is the cancellation policy?

Accepted Answer

There is a strict 24-hour cancellation policy. Cancelling less than 24 hours before class start time results in a $15 late-cancel fee and forfeiture of the class session.

Question 2

What happens if I no-show?

Accepted Answer

No-shows result in a $25 no-show fee and forfeiture of the class session.

Question 3

Do unused membership classes roll over?

Accepted Answer

No. Memberships are billed automatically every 28 days and unused classes do not roll over to the next billing cycle.

Question 4

Is there a commitment for memberships?

Accepted Answer

Yes. Memberships require a 12-month commitment, and cancellation at any time requires two billing cycles' notice.

Question 5

When do class packages expire?

Accepted Answer

Packages expire six months after the date of purchase and cannot be shared.

Question 6

Can I bring a guest?

Accepted Answer

Yes — the 8-class membership includes one complimentary guest pass per month and the 12-class membership includes two. Members are financially responsible for guest fees; a $25 fee applies for guest no-shows and $15 for cancellations within 24 hours.

Misfit Pilates

Pilates in Los Angeles, California

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